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Industrial Services & Support

The Rank & File team is committed to better servicing our members and to building a strong union that can protect and build the Public Service.

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Achievements:
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  • Returned the portfolio model of Industrial Teams ensuring staff are familiar with the issues in their area and are better able to support members.

 

  • Built strong working relationships with delegates and members in workplaces to better support members

  • Established a Legal Services Team within the PSA when members need assistanceRe-established a Work Health and Safety team to enable the Union to act quickly matters are quickly escalated to industrial staff

  • Improved the Members Support Centre into a triage operation ensuring serious concerns into all industrial teams

  • Established a Women’s Unit within the PSA to ensure integration of women’s 

  • Established an Aboriginal Unit to ensure better integration of the concerns of Aboriginal members into the industrial teams 

  • Updated Training Program, ensured more delivery of Program in the Regions and engaged with the Union remote delivery during Covid-19 to ensure delegates and members continued to be engaged with the union. 

  • Implemented a new membership system to bring our systems into the 21 st century
    and allow us to provide more integrated support and services to our members.

  • Built a strong network of relationships with other Unions, Community groups and parliamentarians to be supportive of public service, ending the years of cuts and privatisations.

 

The Rank & File team commits to:
 

  • Continue to improve the operations of the Member Support Centre to ensure it is meeting the needs of the membership properly advocate for member concerns.

  • Continue to properly resource and support delegates and their Departmental Committees to ensure effective relationships between PSA staff and members and to properly advocate for member concerns

  • Continue to support the National Systems members to ensure the best possible advocacy and advice is available to members during enterprise bargaining and for those employed under the national system

  • Continue to support the National Systems members to ensure the best possible and members receive excellent legal support and advocacy

  • Continue to support the Legal Services Team within the PSA to ensure industrial staff and members receive excellent legal support and advocacy

  • Build on the work done to support members in all industrial matters

  • Improve the research capacity of the PSA to support advocacy

  • Continue to build relationships with parliamentary representatives in support of public services and the people who provide them

  • Advocate more widely for the building up of the public service to provide much needed services to communities

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